Reviews

Assessment was done efficiently and professionally. The carpet was returned in a week in beautiful condition. We're very happy with the service!

Our rug was so clean and soft after that deep clean. It looks brand new. The employees who picked up and reset the rug were friendly and professional and they made sure the rug was placed exactly where we wanted it.

Excellent experience in having two rugs cleaned by Hadeed Carpet Cleaning. Fast, high quality work at reasonable prices. Highly recommended.

We have used Hadid before to clean and repair our oriental rugs. They do an outstanding job every time. The delivery team is friendly and very accommodating to requests.

Very professional and great service. Would recommend.

I contacted Hadeed Carpet and In-Home Rug Cleaning Services for help cleaning my small

living room rug. After receiving a quote, I scheduled pick up of the carpet. The team who collected my carpet were simply outstanding - professional, prompt,

friendly - and took great care with my beloved carpet. I truly appreciated the call to

advise right before arrival and the call back to schedule delivery of the newly cleaned carpet.



The team who returned the carpet provided the same outstanding care and attention, and a call to advise when they would be arriving. Hadeed Carpet and In-Home Rug Cleaning Services is excellent and I highly recommend their services for your carpet cleaning needs. I will definitely be a repeat customer!

The entire process from scheduling to have the carpet picked up to be cleaned, then some work that I knew needed to be done, Hadeed telling me what needed to be done, everything went smoothly! I feel the price was good for the work I wanted done, and the guys that delivered and put the carpet back down were great! I would highly recommend (and I already have) Hadeed carpet cleaning!

Wonderful service. They come and take it all away, do a fantastic job cleaning/sanitizing, and then come to put it all back. You don't have to lift a finger. I also appreciate that they send you a picture of it once it is cleaned and prior to final payment. Thank you Hadeed Carpet Cleaning!

Hadeed always does a top notch job cleaning our rugs!

We had 2 rugs cleaned by Hadeed, and they did a great job. The rugs look brand new. They came out, picked them up, and dropped them off just like new!! They were quick, too. I recommend Hadeed to anyone needing carpets cleaned.

Best service my carpet looks kind of brand new. You guys are amazing thank you.

We've used Hadeed for 20 years so when we had a kitchen sink overflow, they were my first call. Our rugs were covered with black bio slime including black footprints from the cleanup. All our rugs were picked up 9 am the next day and fully restored. The best part is that their cheerful crew lay the rugs and pads back down so quickly and expertly. Excellent customer service, show up on time, and are easy to deal with. They always call with an estimate and a photo of the rug before they treat it. I recommend having them cut real rug pads - walking on our rugs feels better and they don't slip around. On other occasions, we've had repairs or disinfecting from dog accidents both for area rugs and Ruggables. This time it was covered by homeowner insurance but we have paid all the other times. This is a local business and they really know their business. Highly recommend.

Great pickup and delivery service. Cleaning cost is very reasonable. They repaired the fringes if my handmade Turkish rug. Looks great!

Two rugs cleaned and re-fringed. Expensive but get work and we're pleased with the excellent job. Very pleasant and helpful people at the drop-off location.

I love trusting my favorite rugs to Hadeed. My large rug had a little fraying on the edging and they repaired it beautifully.

Excellent service and my Persian absolutely glows.

Quality service. Personable and responsive staff. All in all, Hadeed is the only rug service i use.

Friendly, professional group from start to finish. Our rugs, semi-antique persian and karastan, look fabulous after cleaning. The fringe and binding replacement are perfect. Cannot say enough good things and will have them clean our rugs in the future, absolutely!

I had a very pleasant experience cleaning an antique rug using Hadeed services. They run a very organized operation and the staff are extremely polite and pleasant to work with. Highly recommended.

Both support and in person teams very professional, responsive and flexiable.

I have used Hadeed for many years - their staff are friendly and helpful, and I appreciate the quality of their cleaning. I have pets, and the hair and dander build up in my carpets - it is like receiving a brand new carpet when they are returned!!

The rug looks great! Great folks to work with.

I have used them in the past, and they do excellent work.

Love the service and customer service. Highly recommend Hadeed!!!!

Had numerous rugs needing cleaning and repairs. Also needed some to be wrapped for long term storage. Very pleasant people to work with. Pricing was extremely fair. Job done was excellent! Have 2 more that need the same treatment and will be using Hadeed again handle everything. I highly, highly recommend this company for all your orientalist rug needs! Couldn’t be a happier customer.

The entire process was conducted very professionally. Jessica gave me an overview of the process so I understood what would happen. Elmer notified me when he was on is way. Elmer was courteous and friendly. He told me it would take a week to 10 days. My rug was ready in less than a week and Jessica sent me a picture of the finished product. My rug was returned on time, place in the room and furniture replaced! It looks fantastic!! Elmer and Jessica were awesome!!

Hadeed has a team that really knows how to take care of high quality, hand made rugs and carpets. From start to finish they are kind, courteous, and knowledgeable of the care and cleaning process. Our rugs are hand made Turkish rugs that had been severely damaged and dirty. Hadeed’s team of movers, cleaner and weavers made this rugs look like new. While keeping us informed and updated.

I have been using Hadeed for years and they always do an amazing job! Also, the pick up and delivery guys are great!

We had 3 rugs of various styles cleaned and then delivered to our new home. The results were excellent and the pick up and delivery service the best.

The employees at Hadeed were so knowledgeable and helpful. Extremely friendly. It was a quality experience

Exceptional service overall, highly skilled professional rug cleaning., exceptional delivery and pick up. Hadeed is the only carpet cleaning service we would ever consider.

Rug looks beautiful. Colors are vibrant now

Excellent detail work. Hand stitching was beautiful. Rugs perfectly cleaned. Pick up and delivery service was excellent.

Excellent professional attention.

Terrific company! They picked up the rugs, cleaned them beautifully, stored one carefully and then delivered them promptly. One of the best rug cleaning companies I’ve encountered!

They did a great job cleaning our 75 year old oriental wool rugs. They came out beautifully. They also were very understanding about a delay in pick up time due to a family emergency. The delivery guys were very helpful, rolling up arpets to transport and then utting them back in pla e after delivery. I highly recommend them!

Thank you for all your kind and courteous help.

Hadeed retrieved and returned our rugs in a timely and professional manner. The rugs were very well cleaned and smell great!

I’ve used Hadeed for years to clean and repair my oriental carpets. Some of them are over 100 years old. They always do a wonderful job. Hadeed is prompt, professional and easy to work with.

Hadeed Carpet is the best! My carpet came back looking like new and Nicholas and his partner went over and above to place it so that it would work in the room. I highly recommend them.

The man who dropped off my rugs, was very respectful and kind and treated my home with the upmost respect, even laying down the rugs in the exact place I needed them put back and they put on covers on their shoes to protect my floors. Thank you.

The Pick Up, cleaning, and delivery was exceptionally good. Very professional and well done. We certainly will use them again for our two extra carpets that we have at home.

If you have quality wool rugs this is the way to go. If you need to clean, modify or repair they do a great job from pick up to drop off! Moving, have them clean your carpet and return to new address!

Great experience. Hadeed’s crew picked up my 4 Oriental carpets, cleaned and repaired them, and placed them back in my home, assuring that they were properly aligned with my hard floors and furniture. They were kind and professional. I would happily use them again.

Awesome preservation job of our very old Karastan rug. Thanks for the support.

Mark and the team did a great job on cleaning our rug. It was great service at a great price and we would recommend them to anyone. You won’t be disappointed!

Lovely to work with; communicated every step of the way.

Thought I had a $1000 rug. It wasn’t. I still got it cleaned. It now looks and feels like a $1000 rug. I have another one in equally bad looking shape. I’ll bring the other one in soon to get it cleaned and whatever else he did to the first one to make it look and feel great!

They did a fantastic job cleaning some older rugs and doing repairs. After bringing in 2 rugs for cleaning..brought 3 more for cleaning and 2 of those had the bindings repaired. They even educated me on the origins of the rug style/patterns which was much appreciated! Very friendly and professional. Would definitely recommend!

Have used Hadeed to clean and repair nice rugs for over 20 years and always do a great job. And their delivery team is so kind and amazing too! Thank you Hadeed!

I have been a client of Hadeed carpet for a long time I received the best customer service specially this last time I was greeted by a gentleman name Babak who was very friendly and professional. I would definitely recommend the Vienna Hadeed carpet company. Great turnaround time and Babak has a best customer service.:)

The staff at Hadeed - at store front and Jessica at laundry a were helpful, efficient, and prompt. They did a beautiful job reviving a dusty Polish kilim from the 1960’s.

Excellent work! I bought a sight unseen, 11' x 9' Tabriz wool & silk area rug at auction. It was filthy, UV damaged, and had frayed fringe. I thought I'd bought a lemon. Hadeed thoroughly cleaned it and repaired the fringe. They shaved 1mm-2mm off the entire carpet to remove the damaged UV surface. What I got back looked like a brand-new carpet straight from the original weaver. I highly recommend Hadeed and will be a returning customer for years to come.

Hadeed cleaned several of my Oriental rugs. They repaired as well and did I an excellent job. Very easy to deal with and professional.

Did a beautiful job on my carpets, they look new! Service was great and the guys who picked up and dropped off couldn’t have been nicer.

PU, cleaning, repair, and drop off was seamless. Repair fringe and cleaning was superb. Looks like a new rug. Very impressive service.

I have cleaned, dyed, resized, and you name it room sized wool, silk handmade loomed rugs as well as my favorite outdoor synthetic rug with Hadeed. They provided pictures of their work, ask detailed questions, and provided straight forward pricing based on the size and type of rugs. They have excellent customer service from the people who pick up and drop off the rugs, to the people who answer the phone and respond to emails. As a result, they are my first choice in rug cleaning. I have an update to my review. I unfurled one of my very large rugs nearly a year after it had been cleaned. I contacted Hadeed Carpet Cleaning just to let them know that it did not include the rug pad I initially purchased. I was just letting them know for quality control purposes, as I certainly waited far too long to complain about this error. They contacted me immediately and just as quickly offered to remedy the situation. In less than 72 hours there were two professionals at my door with a pad, which they expertly installed. I am beyond happy with this level of customer services. My five stars stands. It’s how they addressed this issue that was just remarkable. Thank you to the two men who braved the ice to come to my home and to the gentleman I spoke with on the phone who resolved this situation. Just a great family owned business!

Simply THE BEST!

Called them and they were responsive and timely. Great interactions and the final product was better than expected.

I had a very large oriental rug cleaned and cut into 2 smaller rugs. They did a great job.

We could not have anticipated how well the cleaning of our rugs were by Hadeed. The team members were professional, thorough and very informative through the whole process.

Good efficient process from Persian carpet pickup to delivery.

We were very happy with cleaning of our rug. The customer service was excellent.

Had our rugs picked up. They arrived on time, were efficient, respectful of property, informative. The staff I spoke with on the phone were very helpful.

Hadeed was recommended by friends, so we took several vintage Persian carpets to them to be washed. We were very impressed by the recommendations made by the associate at the Alexandria store. He offered to deliver them back to us saving us a trip. The rugs were washed and ready to be returned in a week. And they are so much brighter. We are so pleased that we sent 2 more vintage carpets to be washed. Thank you Hadeed, for outstanding service!

Hadeed did a great job, even cleaning our rug with only a few days before Christmas! They were absolutely on time for pick up & delivery, were professional and efficient! Highly recommend!

Very professional throughout the entire process. Prompt pickup and delivery. Very pleased.

Had a large 45 year old silk carpet that lived in a garage for several years. Restored to near new status. Great service and price!

A very good experience with all staff people. More than cleaning: sanityzing, disinfecting and serging one rug edge plus 2 pads

Had my Oriental Rug cleaned. I used them very year at least six time

I'm happy with them.

This was our first time using Hadeed to clean my Persian rug, and they exceeded expectations! The young men who came to pick up and deliver the rug after cleaning were super nice and helpful. They even helped us move and re-lay a rug we had temporarily laid where the cleaned rug was going. Highly recommend Hadeed.

The staff service was all fine from promptly quoting a price, to pick up and delivery in the the scheduled windows. Personable delivery guy Nick. The large 8.5 x 12.5 rug was very dirty- dust would rise if you rubbed your hand on it, had matted pile, and impressions from a bed for 6 years. Looks rejuvenated, like new now.

Hadeed Carpet Cleaning, Inc. did an outstanding job with our oriental carpet. They picked it up for binding repair and cleaning, and when it was returned, it looked like new. The repair work was beautifully done and completed in a short time.



We’re very pleased with both the quality of the craftsmanship and the professionalism of the service. Hadeed’s team clearly takes pride in their work, and it shows in the results. Highly recommended!

This wool rug was in terrible condition and I even wondered if it could be used. Hadeed did an exceptional job on cleaning it. They shared options for repairs. I am very pleased. Also the staff that comes to pick up and deliver the rug are so professional and able. The whole process is worth it. This my second time using them. They have a great service company.

Excellent attention and timely pick up and delivery.

Amazing professionalism and really fantastic job making my area rug look brand new. They were so easy to work with on scheduling a pickup and drop off which helped simplify the process for me. So happy I got my large area rug back clean and in time for the holiday season. Highly recommend!

Hadeed cleaned,as well as, put on new fringe for a small oriental carpet. I've had for years. She looks brand new!! Thank you Hadeed.

Hadeed recently cleaned 3 oriental and 1 contemporary rugs for us and did an excellent job at a fair price. Arranging pickups and deliveries was very easy -- they provided an estimated time window, then called 10-20 minutes before arrival. The team that removes and reinstalls the rugs were efficient and courteous. Would not hesitate to use Hadeed again.

I am a returning customer and will continue to be. I am overwhelmed with the quality of the craftsmanship and service. i had purchased the two area rugs in Marmaris Turkey 25 years ago. Over the years one of them sustained some damage and lost some of the decorative tassels. Hadeed Carpets completely restored the rug and hand stitched the the decorative ends and it looks like the day i bought it. Thank you Hadeed Carpets for the excellent customer service and quality craftsmanship! i will continue to use Hadeed for all my area rugs and will highly recommend.

We are so excited about the cleaning job you did and want to thank you for our 20+ year old dirty matted down mid eastern area rugs. literally look like new !

We had a terrific experience with Hadeed Carpet Cleaning! We dropped off our rugs at the Alexandria location after a bad experience with another rug cleaner in the area. Hadeed made our rugs look brand new. Very polite and knowledgeable staff. You might find cheaper cleaners, but you won’t find better!

Our 10x12 rug was cleaned and it looks beautiful and feels wonderful. The crew came and moved the furniture, removed the rug, and replaced the furniture. One week later, the crew did the reverse. The team was professional and efficient. So glad we did this and happy with the results!

The service was amazing pick up in MD and delivered to VA. They restored rugs that were moth eaten and very worn to beautiful rugs I am proud to have in my home. Everyone was very knowledgeable, professional and kind. Highly recommend Hadeed.

Everyone I dealt with was so professional! I highly recommend Hadeed.

First-rate company! Excellent service from pickup to cleaning and return. I highly recommend Hadeed.

Hadeed has cleaned and/or repaired rugs for family for many years. They always do a great job and provide friendly service. I highly recommend them.

Outstanding experience with Hadeed! Expertly cleaned, prompt and courteous pick-up and delivery. We couldn't be happier, highly recommend!

The place, the job and the gentleman. All of them are class A 100 times. Thank you very much!!!!!

Been using them for years; excellent service and constant communication; took our pet stained rug and made it new again!!

My rug literally looks better than when I first bought it after Hadeed cleaned it.

Incredible service! Work ethic off the charts. Humans answer the phone and are helpful and knowledgeable. The crew on site was top-notch and a pleasure to have in our home. Great value. Cost is equal to other companies, yet service is first-rate. Will definitely use them again.

Superior work by the best company to care for your oriental rugs.

Hadeed Carpet Cleaning continues to provide great customer service and top notch rug cleaning! I’ve had several rugs cleaned by Hadeed and they are truly amazing.

Excellent carpet cleaning service, a great company have used them for years!

Third time I have used Hadeed. Professional team from start to finish. Work is exceptional.

Everyone is super nice! Price is fair and their work is really good!

The rug came back nice and clean!!!! Like new!! I like the idea that they pick up and put the rug back in its place! Will use this service in the future. Very Satisfied!!!!!

I am very pleased with the results of getting my rug cleaned. The manager at your office on Wisconsin Avenue is master of customer service. He walked through everything that would take place during the cleaning process. I didn’t ask him about it, he made it his business to inform me of everything. I will be back when I need my rug cleaned again.

Excellent service, from my first phone call to Hadeed Carpet, through the rugs pickup, the cleaning and repair process, and the delivery of the cleaned rugs.

The team was kind and helpful in making sure everything was taken care of. They communicated well throughout the process so there were no surprises. The pair who picked up and dropped off were excellent and’s got everything situated perfectly. And my rugs look beautiful! I had five rugs cleaned and each was pretty dirty due to my dog loving all of them. They came back looking like new.