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Very pleased! Very professional with pickup and delivery!
We received very professional service from all aspects of the Hadeed process. From pickup, to the actual cleaning and evaluation, to the return delivery and placement of our rugs we are well pleased. Great job everyone!
Rugs were picked up and delivered exactly as promised. Suggested cleaning and repair services were needed and well done. Very pleased.
Great job on the cleaning of our rug!! Love the pick up and delivery
Everything done was excellent from the actual cleaning of the rugs to the customer service in arrangement, pick up and delivery and storage. Thank for such excellent service!
Beautiful work,knowledgeable, professional staff.
I turned in a couple of area rugs and a runner.
They look amazing.
Additionally, they were ready ahead of the promised time.
I have larger rugs and will definitely be using Hadeed again.
You have a customer for life
From start to finish Hadeed had top notch customer service. My rug had pet odors and they are gone now. Very impressed.
The service was fantastic. And the rugs are beautiful
Pick up and delivery excellent. Cleaning and communication pertaining thereto excellent. Even a little hitch with the delivery appoint handled by the CSRs in the most positive and nicest way possible.
Hadeed staff provide outstanding wall to wall carpet cleaning. They were on time, courteous, explained things thoroughly and did a beautiful job cleaning our carpet. Thank you! I will definitely use your services again.
Upholstery cleaning was thorough and furniture looks like new. Am very happy with results.
Unparalleled customer service. Mr. Hadeed is a true professional. I would not take my carpets any where else.
Great job. Very efficient and rugs were not too wet
It’s wonderful to know this company, it’s been 9 years and they cleanup 2 times our persian rugs and few times for other friends. They have good customer service, on time and clean rugs like brand new. For one of our carpet which need repair, they do excellent job and same as brand new rug. This company use very good quality cleaners .
The people who work there are so very courteous, they call you by your name and are very very polite. Not only that they are very knowledgeable and walk you through the process step by step. Great company
I am always thrilled when I get my rugs back. They look like new. Any problems (fringe) are taken care of.
I recommend Hadeed to my friend and get lots of thanks.
Hadeed -Mercer did a great job from pick up to delivery. My rug looks beautiful!
Excellent service and unbelievable results!
From first telephone contact and appointment scheduling to pickup (a very large and heavy 12x18 carpet) and return and relay. Great employee interaction. The cleaning results were amazing.
There were numerous long standing pet stains so my expectations were low. Oh my, was I surprised and thrilled when it was returned. It was a beautiful light blue shag area rug again!!! It looked, smelled, and felt brand new. Thank you. My friend recommended you and I will also recommend Hadeed to all.
Excellent service and quality work!!! My rugs were cleaned and had new fringe added. They look like new!!! I bought new pads also and am so glad that I did. The rugs have a wonderful feel to them now as well as looking beautiful. All of the personnel that I dealt with were very professional and helpful. Would definitely recommend!
I had previously worked with Mark when he was at at the Vienna store. I contacted him and learned he had moved to the MD location. I told him I needed some rugs cleaned. Even though I live near Vienna, Mark went ahead and coordinated everything with the Vienna store. He went out of his way to assist me and provide me with information. I appreciated his expertise. The rugs were returned during the hours designated, and the delivery men were friendly and cooperative. I would highly recommend Hadeed Rug Cleaning to anyone.