Read some of our recent reviews by our customers. Thank you.
Submit your review
Everything was done smoothly and quickly from initial phone call to delivery. We were especially impressed with the 2 young men who picked up and delivered our rugs. They were professional and very pleasant. We will be back.
We sent three oriental rugs for cleaning and were very pleased. From the pick up to the delivery and placement of our rugs it was a very pleasant experience. Everything was done promptly and exactly as promised and everyone was professional. Our rugs are beautiful and we are extremely pleased with your service! Thank you! Great company!
Have used their services since 2008. Excellent cleaning, knowledgeable oriental carpet service, great p.u. and delivery services. Very happy!
I received a call today to resolve a billing discrepancy from a cleaning service last week. I was pleased with the explanation given and acknowledgement that my additional payment had been refunded. I have used their cleaning services many times as they do an excellent job. I appreciate their efforts today to maintain customer satisfaction.
My pet had an accident on our 80 year old Persian rug. I took it to Joe's in Alexandria and they had it cleaned in one week. It looks great. I'll be taking it back to Joe's again if there are any more accidents.
I found this Persian rug 25 years ago in an antique shop in Front Royal, but in one old farmhouse the mice loved the fringe for bedding, and later in storage when I moved, the moths loved it too. I sought to find my old cleaning company, but they could not be found, so I went online and found Hadeed and their video about cleaning rugs the way my dad used to do in the driveway! I said, these guys are for me! Then I was a little too far from Virginia for pickup, so Mark Hadeed was so very gracious to meet me at his new Rockville plant when I brought the rug to him in a van. Then he transported it to the Virginia plant for the cleaning and repair, and the experts there not only cleaned it carefully and thoroughly, but surged the edges, applied brand new fringe, and patch-matched a moth-eaten piece of rug! I also bought a mat to go under it, and Mark made sure that I got all the current coupons that were on the website. Abdul and his associate just came today to deliver my unique rug, and they were very helpful, knowledgeable, and courteous to lift furniture to lay the rug and tuck it just where it needed to go. The rug, that is likely an early Karastan rug (we're checking on it) looks and feels beautiful! The Hadeed Family cleans rugs the way my family did, so I would recommend them not only for their service, but their kindness, courtesy, and generosity. See the photo that I sent to Mark.
Very pleased! Very professional with pickup and delivery!
We received very professional service from all aspects of the Hadeed process. From pickup, to the actual cleaning and evaluation, to the return delivery and placement of our rugs we are well pleased. Great job everyone!
Rugs were picked up and delivered exactly as promised. Suggested cleaning and repair services were needed and well done. Very pleased.
Great job on the cleaning of our rug!! Love the pick up and delivery
Everything done was excellent from the actual cleaning of the rugs to the customer service in arrangement, pick up and delivery and storage. Thank for such excellent service!
Beautiful work,knowledgeable, professional staff.
I turned in a couple of area rugs and a runner.
They look amazing.
Additionally, they were ready ahead of the promised time.
I have larger rugs and will definitely be using Hadeed again.
You have a customer for life
From start to finish Hadeed had top notch customer service. My rug had pet odors and they are gone now. Very impressed.
The service was fantastic. And the rugs are beautiful
Pick up and delivery excellent. Cleaning and communication pertaining thereto excellent. Even a little hitch with the delivery appoint handled by the CSRs in the most positive and nicest way possible.
Hadeed staff provide outstanding wall to wall carpet cleaning. They were on time, courteous, explained things thoroughly and did a beautiful job cleaning our carpet. Thank you! I will definitely use your services again.
Upholstery cleaning was thorough and furniture looks like new. Am very happy with results.
Unparalleled customer service. Mr. Hadeed is a true professional. I would not take my carpets any where else.
Great job. Very efficient and rugs were not too wet
It’s wonderful to know this company, it’s been 9 years and they cleanup 2 times our persian rugs and few times for other friends. They have good customer service, on time and clean rugs like brand new. For one of our carpet which need repair, they do excellent job and same as brand new rug. This company use very good quality cleaners .