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Work is always very good. They Hadeed has taken care of my carpets for decades. Only suggestion I wd note is that there is a good deal of turnover with clerical staffers answering phones For scheduling purposes & unfortunately my requests for colorization on one carpet was transferred to another carpet. One of the experts of long standing with Hadeed contacted me re my carpets. We corrected the confusion. It is difficult to get good employees & to keep them. So goes running a large business. I have been & will continue with Hadeed - their drivers for pick-up & delivery are the best. Articulate & focused & ready to move onto the next delivery, but not before they have placed my rugs precisely where I want them to be. Thank you Hadeed Family. Mrs mck
Well done Hadeed! Very pleased with the pickup, cleaning and delivery of my carpet. Used Hadeed in the past and again this month. I highly recommend them.
We were very pleased with the service we received from Hadeed. They did an excellent job of cleaning our area rug, looks like brand new! They were very easy to work with setting up pick up and delivery, and were on time both ends. Their pricing is very reasonable for the quality of their work. I will definitely use Hadeed again in the future!
This is my second time using the wall to wall cleaning and they are still outstanding. Same gentleman this time as before and I can't say enough good things. Very professional and through carpet looks like new. I have recommended them and will continue to recommend.
I've had my rugs cleaned by Hadeed for years. Each time, the service is wonderful. They pick up the rugs and then deliver. They've soaked my Persian rugs a few times and removed pet stains. The guys who pickup/deliver the rugs are great. Nice job!
Yes, we admit, we had not noticed how dingy and worn our orientals had become. Their transformation, via Hadeed's careful cleaning and sensitive restoration of "nibbled" edges brings back their remarkable beauty! They are ready to serve another generation, thank you Hadeed!
I had two sofas steam cleaned after seven years of continual use by two dogs and two humans. They were pretty crummy, and I had considered have them re-upholstered.
But, the Hadeed cleaning crew brought them back to like new condition, far exceeding my expectations. The cleaning was worth every penny. Thank you, Hadeed.
Wonderful Job !!
I would definitely use them again. The gentlemen who came and picked up my rugs were very courteous as well as the men who brought them back. The rugs look like new. Wow!! So very pleased with the excellent cleaning job that they did for me.
The two gentlemen who picked up and delivered my area rug were extremely efficient. They were in and out in record time, removing carpet and padding and then a week later replacing with new padding and my bright, clean carpet. The carpet looked like it was new and no longer smelled like my dog and cat. I will definitely use their carpet service again and recommend them to anyone.
I love the faster and less expensive method that you now have. You picked up our dog soiled rug on a Monday and the next Monday you brought it back and placed it. There is not one sign of pet urine on it at all now. When we had it cleaned by another company, our dog would immediately mark the previous places. He has not marked it once since you brought it back three weeks ago.
Thank you for saving our rug!
The pick up and return service was excellent. The rugs were dirty and had dog odor. The rugs returned very clean with no smell. The colors were bright again. I was given some estimates on possible repairs. I had the leather edging replaced so the rug would keep from curling under. They did an excellent job. I would recommend them.
From start to finish the service was stellar. Professional staff and service. My rugs were older and they look new. I was especially impressed with the exchange with quality control. The wear and damage was addressed and I was given repair options and prices. The repairs are impeccable.
I would definitely recommend Hadeed to anyone. It was wonderful to see the clean and repaired rugs when they were delivered and rolled out in our house .
I always use Joe Hadeed for my Chinese rug cleaning. They come back looking like new!
This is the second time I’ve used Hadeed’s services. Totally please with pick up & delivery. It was done in a timely manner. I will use them again
With a new puppy in the house, my carpet was in dire need of a good cleaning. There was only one place I would consider calling and Hadeed returned my carpet to like new condition. Their service if prompt and efficient, they show up when they promise and deliver a cleaned carpet at a fair price.
The service that I received from Hadeed was stellar. My rugs look new. The staff were all attentive, and courteous. Finally, upon picking up my rugs I was told that I had over paid a substantial amount. Having no idea what these services should cost, they could have overlooked the error and kept the money. Clearly they are too ethical and honest for that, and I promptly received a refund. I will definitely do business with Joe Hadeed again
I have had 4 rugs cleaned, taking the 2 smaller rugs to the Hadeed site here in Richmond, the 2 larger rugs were picked up and delivered.
The service has been wonderful all around. The attitude of all employees has been great - friendly, professional and helpful. The cleaning job was great. We will be back when the rugs need a bath.
Very nice people everyone I interacted with and they did a good job on a very expensive rug at a very reasonable price and I got it back in 7 days as promised.
Great job as usual.
I have an ancient Persian rug which needed very experienced workmanship and weavers to save it from cracking.
The job was done well and carefully evaluated. I am very impressed. Very few people would know how to save the carpet. I am grateful.