Read some of our recent reviews by our customers. Thank you
Submit your review
This is a test for reviews to the website.
This is the response.
where is the sixth star 🙂
the results of Hadeed cleaning my soiled carpets: amazing. The carpets are looking nearly new if not new. From intake to delivery and customer care at all levels in between Hadeed has hit all the high notes. In the future will always call you! and yes i am a real customer/person and notAbot.
Worked with Mark over in Vienna, totally great guy. Even wanted to meet the pup who had destroyed the rug we were getting cleaned. They have big hearts for pets, and gave me a great deal on the cleaning - a little less than I expected, honestly, which was great. Will return for sure.
Mark in the Vienna shop took care of my carpet and me. He took the time to tell me about my carpet, what they'd do to it and to recommend a carpet pad to protect it. My carpet smelled like an entire pack of dogs when I brought it in. They completely eliminated any odors and cleaned it well. I was pleased with all aspects of service.
I needed replacement of fringe on my hand knotted rug. I spoke with Damian on the phone. My error: should have asked for picture of the machine made fringe before giving ok to use the machine made. When rug arrived after cleaning and fringe replacement, I was VERY disappointed in the quality and look of the fringe. It diminishes the beauty of the rug and would not do it again. The cleaning was well done.
Very travelled rug. Soiled. Juice stains. Never cleaned previously. None-the-less, great results. We are very satisfied and will definitely return to Hadeed with other carpet cleaning needs.
When I was given the estimate it would have helped if they informed me of a service charge for pet deodorising the rug so I wasn't surprised when they picked it up.
Red wine was spilled and the stain is barely visible. The rug looks incredible the colors are so much brighter. It really needed cleaning!
Hadeed-Mercer is wonderful to work with. The office staff as well as the delivery workers are so friendly, professional and polite. My rugs were returned in a very timely manner and they look wonderful. We will definitely be return customers.
Mark Hadeed was very personable and extremely helpful. I felt like I was dealing with an old friend.
The customer service from the call takers, schedulers (thank you, Lisa!), to the pick up and delivery personnel is consistently a cut above in any service provider/customer-oriented industry in the DC area. My rugs look wonderful- the vibrant color is back and the fringe is pristine. There aren't enough superlatives to adequately describe our experience with Hadeed.
We needed an old Persian rug cleaned and brought it to the Vienna store. They did a great job. We are very pleased. Keep up the good work!
I am so glad we switched to Hadeed housekeeping several years ago. The women do an excellent job and your staff has not broken nor damaged any of collectibles. The one time I had a concer Joe Hadeed contacted me personally even tho it was my error - very impressive!
Professional service from pick up to delivery. Very nice staff. Most important our carpet looked brighter, cleaner and good as new.
Thank you for your excellent service. My rugs look like new.
Fast service, quality work, great price.
Mark Hadeed in the Vienna store was a pleasure to work with! He scheduled a pick-up the same day and had my rug cleaned in time for my move to Chicago. The rug turned out even better than I expected, thanks for all of your help Mark!
I had older rugs that needed repairs as well as cleaning and you can definitely trust the work will be done beautifully.
Hadeed's professionals have cleaned and repaired an oriental antique rug that has been in the family for almost 100 years. The rug is restored to vibrant colors and damage has been repaired without any visible trace. Both the repair team and Mark Hadeed were keeping me updated throughout the entire process. It was a pleasure to work with the entire team.
Office responded right away. Workers did great job. Wall-to-wall carpet like new.