Reviews

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Excellent job

May 23, 2013 by Ann Van Leuven
Your Impression Of The Office Staff? : Excellent • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Yes • 
Would You Recommend Our Services To Your Friends And Neighbors?: Absolutely • 
Will You Continue To Use Our Service?: Absolutely 

I am the proud owner of a handmade Karistan rug that my Mother purchased on the 1950's. I have had it cleaned over the years but this time I had Hadeed do the job. I was completely surprised when they returned my rug. The colors were so vibrant and the rug was s soft. They did a terrific job. The entire staff, especially John Halteh, Plant Manager & Michael & Guillermo the delivery men, is very friendly and professional. Hats off to a great Company!


Always Professional, Always Helpful

May 22, 2013 by Connie Spencer
Your Impression Of The Office Staff? : Nice, concerned people • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Absolutely • 
Would You Recommend Our Services To Your Friends And Neighbors?: Already have • 
Will You Continue To Use Our Service?: Yes! 

If I had a complaint about Hadeed services (I use both the oriental rug out of house and the cleaning services)it's that I can't afford to do more with them. Always reliable, always punctual, always professional.


Wonderful Job!!!

May 14, 2013 by Mardie Amery
Your Impression Of The Office Staff? : Professional and Helpful • 
Timeliness Of Service Response?: Very Prompt • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Very Quick Service • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

I have a very old and faded silk oriental rug that I love. It has been much abused by our pets over the years, but I have never seen another one quite like it, so I'm reluctant to give it up. I've had Hadeed's clean this rug several times. The cost of the cleanings exceeded the price (I bought it used from a friend for $300, WAYYYYY less than its value, I've been told) after the 2nd cleaning. But, Hadeed does such a beautiful job on the carpet and the fringe, that I will continue to use them to clean my beloved rug until you can no longer see the birds in the carpet's pattern. They are the best!!!


Hadeed Cleaning

May 13, 2013 by Cindy Stewart-Daversa
Your Impression Of The Office Staff? : Very professional • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Yes • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

The cleaning crew is always professional, thorough and very detailed oriented. I have used other cleaning services and Hadeed is far better than the others. The house seems to stay cleaner longer after they leave and they pay attention to every detail. I love them.


Great Cleaning Service

May 13, 2013 by Christopher Polzer
Your Impression Of The Office Staff? : Very professional and responsive • 
Timeliness Of Service Response?: Very quick • 
Quality Of Work?: Top notch • 
Completed Work In A Timely Manner?: Always • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

The staff was more than willing to come to my home to complete an in-home estimate. During out talk, I was schooled on the detailed cleaning that Hadeed delivers and he was right! My house is cleaned perfectly each and every visit. They move and clean everything and then return each item back to where the item was found. Their attention to detail is amazing. Also, it is important to note that their cleaning crew arrives in a "Hadeed" car and they use supplies from Hadeed (this is VERY important). And my dog does not mind them either :)


Rugs

May 11, 2013 by Lee Martom
Your Impression Of The Office Staff? : Excellent • 
Timeliness Of Service Response?: Very timely • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Yes • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

I can not believe how nice this small rug looks now. The fringe suggested and applied makes a big difference as well.
The staff I interacted with were eager, pleasant, quick, and eager to help me. They were also pretty humorous (at least that laughed at my jokes anyway).


May 10, 2013 by Lucy Baker
Your Impression Of The Office Staff? : Very favorable • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Excellent • 
Would You Recommend Our Services To Your Friends And Neighbors?: Without a doubt • 
Will You Continue To Use Our Service?: Yes 

The pick-up/delivery staff was exceptional, and I had a friendly and informative conversation with your repair expert as well.


Fantastic Travertine Cleaning/Sealing

May 10, 2013 by Debbi
Your Impression Of The Office Staff? : Excellent • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Excellent • 
Would You Recommend Our Services To Your Friends And Neighbors?: Absolutely!!!! • 
Will You Continue To Use Our Service?: I have for many years and will continue! 

I was very pleased with the cleaning and resealing of our kitchen travertine floors. I forgot how beautiful the stone was until the Hadeed team finished cleaning it! It is so bright and the grout actually matches the stone again! I also had the team clean and seal our hardwood stairs, foyer, living room and dining room! And the crew is so professional and courteous, being very careful when they move hoses and equipment thru the house. Our house feels new again!!!


May 09, 2013 by M. H. Burgess
Your Impression Of The Office Staff? : Professional • 
Timeliness Of Service Response?: Prompt • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Yes • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

Excellent and thorough cleaning and repair services. Expensive but worth it.


Excellent service

May 06, 2013 by Renee
Your Impression Of The Office Staff? : Very helpful • 
Timeliness Of Service Response?: Right on time • 
Quality Of Work?: Top quality • 
Completed Work In A Timely Manner?: Yes • 
Would You Recommend Our Services To Your Friends And Neighbors?: Absolutely • 
Will You Continue To Use Our Service?: Yes 

I have used Mercers for years and was concerned when I heard they were being bought. However, I am very pleased with not only the service quality but the responsiveness of the office staff. The delivery agents were so helpful and took time to lay the rugs correctly.


Excellent Every Time

May 06, 2013 by Teresa Whalen
Your Impression Of The Office Staff? : Excellent • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Excellent • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

This is the only rug cleaning service I'll use. They are on time, professional, and thorough. This is the 6th area rug they've cleaned. Perfect every time!


May 03, 2013 by Carol Lonetto
Your Impression Of The Office Staff? : Excellent • 
Timeliness Of Service Response?: A+ • 
Quality Of Work?: A+ • 
Completed Work In A Timely Manner?: Excellent • 
Would You Recommend Our Services To Your Friends And Neighbors?: Absolutely • 
Will You Continue To Use Our Service?: Definitely 

This was my initial introduction to the company and its services. I was very impressed overall with the Management, and Staff and had no doubt the job would be completed accurately. I will most definitely continue to be a steady customer and will extend my highest recommendations.


Get what ou pay for

Apr 30, 2013 by Justin
Your Impression Of The Office Staff? : Excellent • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Better than excellent • 
Completed Work In A Timely Manner?: Excellent • 
Would You Recommend Our Services To Your Friends And Neighbors?: Absolutely • 
Will You Continue To Use Our Service?: Definitely 

Was initially concerned with estimate price but the rug that came back after cleaning and repair was awesome. You get what you pay for - very pleased and completely satisfied


Apr 29, 2013 by Joanne Weber
Your Impression Of The Office Staff? : Excellent • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Yes • 
Would You Recommend Our Services To Your Friends And Neighbors?: Already have • 
Will You Continue To Use Our Service?: Yes 

I specifically want to commend Desmond and Deneaud for their excellent and professionalism. The carpet looks new.


Apr 28, 2013 by Kathy C.
Your Impression Of The Office Staff? : Prompt, knowledgeable, curteous • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Excellent • 
Would You Recommend Our Services To Your Friends And Neighbors?: Absolutely • 
Will You Continue To Use Our Service?: Yes 

We have used Hadeed for both wall-to-wall and area rug cleaning and have always found them to be prompt, reliable, reasonably priced with outstanding outcomes! They have removed even the toughest of stains!


Apr 26, 2013 by Maysoon Sukkar
Your Impression Of The Office Staff? : Cordial courteous • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Outstanding • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

I was especially impressed with the service of the staff of the Persian Carpets Department.


Excellent service

Apr 25, 2013 by Jeannette Rivera
Your Impression Of The Office Staff? : Competent and helpful • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Excellent • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

The whole process was extremely smooth, and the staff were knowledgeable and helpful thoughout.


Apr 23, 2013 by Chris Casula
Your Impression Of The Office Staff? : Very good • 
Timeliness Of Service Response?: Very Good • 
Quality Of Work?: Very Good • 
Completed Work In A Timely Manner?: Very Good • 
Would You Recommend Our Services To Your Friends And Neighbors?: Absolutely! • 
Will You Continue To Use Our Service?: Yes! 

the organization is very well organized, competent, and customer oriented.


Good Job!

Apr 18, 2013 by fred mitchell
Your Impression Of The Office Staff? : Very positive • 
Timeliness Of Service Response?: Superb • 
Quality Of Work?: Great • 
Completed Work In A Timely Manner?: You bet • 
Would You Recommend Our Services To Your Friends And Neighbors?: Yes • 
Will You Continue To Use Our Service?: Yes 

Timely, professional, knowledgeable, impressive!


Apr 17, 2013 by Ann K. Chadwick
Your Impression Of The Office Staff? : Courteous and helpful • 
Timeliness Of Service Response?: Excellent • 
Quality Of Work?: Excellent • 
Completed Work In A Timely Manner?: Yes • 
Would You Recommend Our Services To Your Friends And Neighbors?: I already have! • 
Will You Continue To Use Our Service?: Yes 

Hadeed's certainly lives up to its reputation!


Hadeed Oriental Rug Cleaning 703-836-1111 Alexandria VA, 22314 USA 4.6 5.0 159 159 I am the proud owner of a handmade Karistan rug that my Mother purchased on the 1950's. I have had it cleaned over the years but this time I had Hadeed do the job. I was complete
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