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Two young men came and picked up my rug from my home which was a free service that was offered and the two men were very courteous and knowledgeable. They explained to me about some of the spots that were on the rug from a previous dog that I owned should be special treated so that the dog I now had would not make his mark there and I agreed. Once the rug had been cleaned they brought it back to me also as a free service and even helped to set it up in the room where I wanted it and changed it around for me two times until I was satisfied it was the right position in the room. I would highly refer my friends to Hadeed. I will use them again in the future without any hesitation.
Amad (main office) and Mark (manager of the Vienna location), once again did an awesome job of making sure even my small oriental rug got needed repair.
Thank you for your business. We are here to serve
This is my second time in 6 weeks to use Hadeed carpet cleaning! Obviously, I was so wow'd the first time, I knew without a doubt I'd take the second rug. STELLAR results, reasonably priced, quick turn-around. Kudos, Hadeed!
"Bo" our rug delivery guy was not only courteous, polite and professional, but he also made my day! His award winning smile and friendliness towards my young son made me one happy customer!
Dropped off a second hand large 8 x12 wool rug. They did an excellent job cleaning it and delivered it within a week.
I am very happy with the way that our rug came out!! It is very clean and the customer service was great. The pick up/delivery guys were great too. Very friendly.
With 3 dogs we are "frequent flyers" and always happy with the service. Thank you!
We recently had 3 rugs cleaned and repaired at your location in Vienna- Mark could not have been more helpful and we were called with an estimate and everything went perfect - highly recommend your company.
We needed our rug cleaned and repaired as the fringe was worn out. In just a few days we received our rug looking like NEW. Thanks to all! Wonderful service from beginning to end.
I had 7 area rugs cleaned and several rooms of wall-to-wall carpets cleaned. Beautiful results.
I bought my home 17 years ago. During that time, I have had my rugs cleaned many times, by various companies. When JULIO CRUZ came and cleaned my rugs last week, it was the BEST rug cleaning experience I've EVER HAD! THANK YOU!!!!!!
I believe that this is the best customer service I have received from any business in the past 5 years!
Mark Hadeed and his team from Vienna are absolutely focused on outstanding customer service. Such service and wonderful transformation of my carpets means Hadeed can't be beat !
Thanks, I have been a customer for many years and have all ways gotten a great job.
Not only were the carpets cleaned and beautifully repaired, the staff was amazing at every level. The pickup and delivery men were surprisinglyknowledgable about Iranian carpets and very efficient. Ahmed was great at answering all my questions. The schedulers were so easy to deal with. This is a first rate operation.
Superb experience began in Vienna discussing with Mark Hadeed the work required to bring my Nain back to like new condition. It continued with Chris Cordoza on pick-up day when he pointed out the need for a new pad and serge reweaving. It concluded with the delivery of a rug that exceeded my expectations. Outstanding experience overall!
Have used them before and will be a loyal customer in the future. Very reliable and knowledgeable about oriental rugs.
Outstanding job in all aspects ..Compliments to Mark et alAllen Blosser MD
where is the sixth star 🙂
the results of Hadeed cleaning my soiled carpets: amazing. The carpets are looking nearly new if not new. From intake to delivery and customer care at all levels in between Hadeed has hit all the high notes. In the future will always call you! and yes i am a real customer/person and notAbot.
Worked with Mark over in Vienna, totally great guy. Even wanted to meet the pup who had destroyed the rug we were getting cleaned. They have big hearts for pets, and gave me a great deal on the cleaning - a little less than I expected, honestly, which was great. Will return for sure.