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Pick up and delivery excellent. Cleaning and communication pertaining thereto excellent. Even a little hitch with the delivery appoint handled by the CSRs in the most positive and nicest way possible.
Hadeed staff provide outstanding wall to wall carpet cleaning. They were on time, courteous, explained things thoroughly and did a beautiful job cleaning our carpet. Thank you! I will definitely use your services again.
Upholstery cleaning was thorough and furniture looks like new. Am very happy with results.
Unparalleled customer service. Mr. Hadeed is a true professional. I would not take my carpets any where else.
Great job. Very efficient and rugs were not too wet
It’s wonderful to know this company, it’s been 9 years and they cleanup 2 times our persian rugs and few times for other friends. They have good customer service, on time and clean rugs like brand new. For one of our carpet which need repair, they do excellent job and same as brand new rug. This company use very good quality cleaners .
The people who work there are so very courteous, they call you by your name and are very very polite. Not only that they are very knowledgeable and walk you through the process step by step. Great company
I am always thrilled when I get my rugs back. They look like new. Any problems (fringe) are taken care of.I recommend Hadeed to my friend and get lots of thanks.
Hadeed -Mercer did a great job from pick up to delivery. My rug looks beautiful!
Excellent service and unbelievable results!From first telephone contact and appointment scheduling to pickup (a very large and heavy 12x18 carpet) and return and relay. Great employee interaction. The cleaning results were amazing.There were numerous long standing pet stains so my expectations were low. Oh my, was I surprised and thrilled when it was returned. It was a beautiful light blue shag area rug again!!! It looked, smelled, and felt brand new. Thank you. My friend recommended you and I will also recommend Hadeed to all.
Excellent service and quality work!!! My rugs were cleaned and had new fringe added. They look like new!!! I bought new pads also and am so glad that I did. The rugs have a wonderful feel to them now as well as looking beautiful. All of the personnel that I dealt with were very professional and helpful. Would definitely recommend!
I had previously worked with Mark when he was at at the Vienna store. I contacted him and learned he had moved to the MD location. I told him I needed some rugs cleaned. Even though I live near Vienna, Mark went ahead and coordinated everything with the Vienna store. He went out of his way to assist me and provide me with information. I appreciated his expertise. The rugs were returned during the hours designated, and the delivery men were friendly and cooperative. I would highly recommend Hadeed Rug Cleaning to anyone.
Hadeed Carpet has repaired and cleaned an Uzek rug for me as well as several Eames'Danish Rya rugs that needed cleaning and repairs. Simply the best! They kept me appraised of all needs and stages of the repairs as well as doing a gorgeous job for a reasonable cost. Friendly and efficient, pickup and delivery as well. Thank you!
Friendly delivery crew and quality cleaning. Thanks
My latest experience with their service was good. My rugs came back clean and deodorized as expected and looking brand new! Highly recommend Hadeed!
I had 2 carpets cleaned. 9x12 and 8x10 orientals.They came and picked up the carpet the next day after I called. Told me it could be 7-10 days but returned the carpets clean and dry in less than a week! Crew was very careful and moved a chair back into position for me. Great service!
Hadeed cleaned by hand seven of my client’s oriental carpets.The results were amazing.We were very happy with the results.
32 year old Turkish Hereke that I have always cleaned myself. Cleaned it when there was not enough sun to dry it out. Humidity high and it ended up starting to mildew. Called Hadeed and just sent it off this morning. Even the pick up crew knows their carpets! Feeling so hopeful and optimistic that they can fix any damage I may have done to what is a family treasure to us. Will add a review when complete!
Excellent Service: timely...reliable...professional...great results
They picked up, cleaned and delivered quickly. The pick up and delivery people were friendly. The rugs look beautiful and it took less than 2 weeks.