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Once again, we had a good wool rug that needed washing and we sent it to Joe Hadeed. They did a great job, picked it up, put it back where it belonged and it was super clean. Highly recommend them
We were very pleased with the service both on the phone and with the gentlemen who picked up and delivered our rug recently. It was our second time to work with Hadeed and we would recommend your services to others.
We were exceptionally pleased with the service that we received from Hadeed Oriental Rug Cleaning and will recommend them to anyone and will utilise their services in the future. They were prompt and efficient and fulfilled all the requirements that were needed.
I called Hadeed because they had successfully cleaned several area rugs for me about 8 years ago and I knew the cleaning would be thoroughly and carefully done. The rug is very old, but now looks beautifully almost-new! Not only was the cleaning successful, but the entire staff I talked with were knowledgeable and very helpful. Thank you for looking after this family treasure!
Excellent job from estimate over the phone to final delivery! very timely and informable! Great price and good workmanship along with nice work ethic! Highly recommend!
Had an oriental rug cleaned - they did a fantastic job. All the stains were removed and the rug looks brand new. Also purchased a pad which makes the world of a difference.
Sent two rugs to Hadeed (one from Turkey and one from India) we purchased on trips. One of the rugs was fraying and they took great care to repair. Both rugs were cleaned and wrapped for storing as we were moving. They did a great job and highly recommend!!
I was very pleased with the cleaning repair and results of the serviceWould recommend them againAll orientals look terrific !
Very prompt & considerate staff. No, the service is not inexpensive, but my two overstuffed Art Deco club chairs look newly upholstered again.
Very pleased with service, timeliness, and especially with thoughtfulness of staff.
Our rugs look wonderful. We have used Hadeed a number of times over the past years. They are not inexpensive, but we consider them the most qualified to handle our rugs. We recently had a flooding situation in our home which required the removal of our floors and totally soaked our rugs and rug pads.We dried them outside in the sun, but it was apparent that they needed a thorough cleaning. Hadeed picked up our rugs and disposed of the rug pads for us. They delivered them back to us so we didn't have to go anywhere during our time of reconstruction in our home. Our rugs look great and they replaced our rug pads so everything will soon be back to normal around our house. The only complaint we have is that we never received any call or other communication regarding the cost estimate for our cleaning and rug pad replacement. The men who collected our rugs and pads, told us they didn't do cost estimating, and we would get a call later that day or the next day. NO call ever came. We did get a call regarding delivery, about a week and a half later, but didn't know the cost until we had to pay it before they would deliver our rugs. We had to call in to pay as their automated payment site was not working at the time we tried to pay. NOT good, Hadeed, this is not acceptable at all. We will continue to use Hadeed for our precious carpet cleaning. But if this happens again, we will certainly rethink this decision.
I would have given this a five star rating, however, it was very hard to get an estimate. I called three times, got three estimates, all based on the same size information. After they got the rug on the truck they told us that it would two hundred dollars more than the quote. I am happy to have the rug clean, just wish there was better information before committing. Staff was all friendly and professional when picking up and delivering. Glad to have it back and clean!
I’ve had my wool rug cleaned by Hadeed at least 3 times now and each time the service is excellent from the guys who do the pickup all the way to being delivered back to me in a timely manner looking and smelling almost brand new! I have pets who like to sometimes use a particular corner of the rug and I can’t even smell it anymore! Highly recommend Hadeed!
Our pet had an accident on our wool oriental rug. I tried getting the odor out using several different cleaning methods. Nothing worked. I called Hadeed and they came the very next day to pick up the rug. I was quoted 7 to 10 days for the entire process. It told a little longer than expected but it was worth the wait. The rug was delivered and put back in place and was immaculately cleaned. There was no odor left. This is the 2nd time I have used Hadeed and will continue to use them and refer them to others. Everyone I felt with was very professional and curious.
Fast scheduling. On time pickup and delivery. Very clean rug. Outstanding employees. Everything done perfectly!
We've had our rugs cleaned by Normandy and Hadeed. Hadeed far exceeds their competitor in every way! Great service, thorough cleaning, etc.
This is the third time I've used them over the years. They are not inexpensive, but they provide a quality product and all the people I dealt with were very professional--from the scheduler, to the person who explained in great detail the needed repairs, to the people who picked up and delivered. I recommend them to anyone who has quality rugs that they want to have well cleaned and taken care of.
My daughter has only one word when she saw her beautiful carpet cleaned and the fringe restored...."Magic" ! The pick up and delivery guys were the BEST! Thank you, Hadeed.
We've counted on Hadeed for a number of years now for oriental/Asian carpet cleaning (and we've got pets! ugh!), soaking, neutralizing and had some fringe replaced on the oldest 9x12 and smaller runner.The staff from Pam who took my call when I feared my on-line request didn't go through, to Damian who always calls with a 'report' on the condition of our pieces and to Santos and Elmer who delivered and placed the carpets.Years ago we dealt with another company, paid less and got what we paid for. As my father used to say, "Only the rich can afford to be cheap!" So paying a little more is worth it.
We were moving and decided to get an estimate to get 4 Rugs cleaned. My husband had been hearing the ads on the radio for Hadeed so we decided to try them. Boy I am glad we did. We were immediately contacted and given the estimate along with that weeks special offer. They picked and dropped off the rugs and we were amazed how good they looked. The rugs look brand new. From initial call to final delivery everyone was friendly and helpful. Will use them again for sure!